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Beyond Limits: Cebuana Lhuillier Partners with Western Union for Cross-Border Remittance

You may be experiencing a hard time figuring out how you can send or receive money from your loved ones abroad and the Philippines, especially today that fewer banks are operating due to the pandemic. There are also longer lines because of the health protocols implemented in different banks. It’s good to know that, somehow, other businesses are teaming up to accommodate the people’s needs during the COVID-19 crisis. Two of the famous money-sending companies in the country and abroad joined forces for cross-border remittances.


Cebuana Lhuillier and Western Union have come together to give their customers a more convenient way to connect with their loved ones. This partnership allows CebuanaLhuillier customers to transact through its 2,500 branches and send and receive money via Western Union’s global network in more than 200 countries and territories. The wider reach and more accessible remittance process will meet the needs of the Filipinos locally and internationally.


According to Cebuana Lhuillier’s CEO and president Jean Henri Lhuillier, “This partnership with Western Union is a prudent step in ensuring accessibility for the millions of Filipinos around the world and in paving the way for a future-proof network with presence in almost all parts of the globe.”


Cebuana Lhuillier, as one of the microfinance services providers, and Western Union believe that they can help many Filipinos amid the COVID-19 pandemic as people find it challenging to get their needs, including financial services. Both companies know that their strategic collaboration will be reliable and a quick cash solution to reach more customers.


“In an age when speed, reliability, and convenience mean everything, we are increasing the number of touchpoints where our customers can access our services and connect with their loved ones around the world,” said Jean Claude Farah, president of the Western Union Global Network.


Because of the significant alliance between the two companies, Cebuana Lhuillier continued to put forward its vision to empower Filipinos through financial services. Western Union, on the other hand, can help other businesses to expand their global reach.


To guide you in sending money from abroad to the Philippines, you may follow these simple steps:


  • Visit Western Union and fill out the r form.
  • Along with your valid ID, submit the accomplished form.
  • Give the total amount to be paid to the branch personnel.
  • Remember to secure the official receipt or your proof of remittances.
  • Give the remittance number to the receiver or beneficiary from the Philippines.


We advise that the receiver should provide the control number and present it with an ID upon claiming of remittance.


For those who need to send money from the Philippines to a loved one abroad,


  • You should visit any Cebuana Lhuillier branch and fill out the Pera Padala
  • With your form, present your valid ID and your 24k card (if you are a 24k cardholder) to the branch personnel.
  • Give the total amount to be paid to the branch personnel.
  • Secure the Pera Padala form.
  • Don’t forget to provide the receiver or beneficiary the 10-digit control number.



Aside from remittance, Cebuana Lhuillier acts as a cash agent for its rural bank and provides micro-savings bank account to millions of Filipinos. It also provides digital access such as eCebuana for a faster and more convenient way in transactions.


About Western Union


Meanwhile, Western Union serves customers worldwide through innovation– from a fast-growing digital network of web, app, and the largest number of Agent retail locations across the world. They also help not only the consumers but businesses offering convenient options to meet their business needs.


Lhuiller believes that their partnership will help nurture their growing clientele, as well as give more people a chance to be part of  faster and easier transactions to help each other financially, “We are more than thrilled to collaborate with Western Union as their company values line up perfectly with our core of facilitating financial inclusion for the underserved Filipinos and expanding our reach makes that all the more possible.”


As the Philippines is the fourth largest remittance-receiving country globally, the collaboration will surely help a lot of Filipinos. Giving them access to Western Union and vise versa, anytime and anywhere in the globe, will save a lot of time and can ensure safety during this health crisis. Through the simple procedure of Pera Padala and the use of digital applications, you can now send and receive money quickly.


To make it more convenient, Western Union provides you with their Agent Locator to help you find the nearest accredited remittance locations for your transactions. It will guarantee your convenience as you don’t have to travel and expose you to places with COVID-19 cases. In addition to this, you may visit the Cebuana Lhuillier website for their open branch locator and make an online transaction appointment before visiting your preferred branch. In this way, you won’t have to wait in line for your turn, and you can skip filling out the tedious forms. How easy is that? So, what are you waiting for? Transact with us now!