Knowledge Base

When do I get my remittance?

For security purposes, you may call our CARES Hotline from 9am – 6pm  to check the status of your remittance. Contact numbers are as follows:

PLDT: (02) 779 9800
GLOBE: (02) 759 9800

Please be ready with the following details:

– Sender’s Name
– Receiver’s Name
– Control Number

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